Incident details
Operator, cause, commodity and consequences with raw source fields.
GD incident on 2025-08-08 — TX
Operator
Atmos Energy Corporation - Mid-Tex
Cause
Notification Issue
Commodity
Natural Gas
Program
GD
Damage and Injuries
0 fatalities
0 injuries
Property damage (nominal)
$284,000
Incident datetime
2025-08-08 00:00 UTC
Report number
Location
TX, TARRANT
Narrative
On july 10, 2025, at approximately 3:00 p.M., atmos energy received notification that a third-party excavator had damaged a 6-inch polyethylene gas main. An atmos energy technician arrived on site and graded the leak at 04:35 p.M. The technician requested additional resources at 4:36 p.M. The release was secured at approximately 12:00 a.M. On july 11, 2025. Due to the third-party damage, on july 11, 2025, at approximately 3:00 a.M., an outage of 1656 customers occurred while completing repairs. Gas was restored to the main at 12:17 p.M. On july 11, 2025. Service restoration to the customers was concluded at 12:55 p.M. On july 12, 2025. Confirmed discovery occurred on july 15, 2025, at 4:23 p.M. When an estimate of the permanent repairs was presented and combined with the additional cost of the outage relight, the total of which exceeded the reporting threshold. After further investigation, it was determined that the third-party excavator was digging by open trench outside the scope of the area described in 811 locate ticket. The permanent repair was completed on july 17, 2025.
Detailed record list
Report Received Date
2025-08-08 00:00:00
Iyear
2025.0
Report Number
20250046.0
Supplemental Number
41238.0
Report Type
Original Final
Operator Id
31348
Name
Atmos Energy Corporation - Mid-Tex
Operator Street Address
5430 Lbj Freeway Suite 1800
Operator City Name
Dallas
Operator State Abbreviation
TX
Operator Postal Code
75240.0
Time Zone
Central
Daylight Savings Ind
Yes
Location Street Address
6225 Cromwell Marine Creek Rd
Location City Name
Fort Worth
Location County Name
Tarrant
Location State Abbreviation
TX
Location Postal Code
76179.0
Location Latitude
32.852436
Location Longitude
-97.418607
Flow Cont Main Valve Ind
Yes
Flow Cont Squeeze Off Ind
Yes
Nrc Rpt Num
1436999.0
Additional Nrc Report Numbers
1437154.0
Commodity Released Type
Natural Gas
Unintentional Release
204.0
Intentional Release
0.0
Fatality Ind
No
Fatal
0
Injury Ind
No
Injure
0
Ignite Ind
No
Num Pub Evacuated
0.0
Federal
No
Location Type
Utility Right-Of-Way / Easement
Incident Area Type
Underground
Incident Area Subtype
Exposed Due To Excavation
Depth Of Cover
180.0
Other Underground Facilities
No
Crossing
No
Pipe Facility Type
Investor Owned
System Part Involved
Main
Installation Year
2023.0
Manufactured Year
2023.0
Pipe Diameter
6.0
Pipe Specification
Astm D2513
Pipe Manufacturer
Performance
Material Involved
Plastic
Plastic Type
Polyethylene (Pe)
Plastic Sdr
11
Material Pe Pipe Code
4710
Release Type
Mechanical Puncture
Puncture Axial
1.0
Puncture Circum
1.0
Class Location Type
Class 3 Location
Est Cost Oper Paid
0.0
Est Cost Prop Damage
284000.0
Est Cost Emergency
0.0
Est Cost Other
0.0
Gas Cost In Mcf
10.664
Est Cost Unintentional Release
2175.0
Est Cost Intentional Release
0.0
Prpty
286175.0
Commercial Affected
0.0
Industrial Affected
0.0
Residences Affected
1656.0
Num Persons Hosp Not Ovnght
0.0
Num Injured Treated By Emt
0.0
Num Resident Building Affctd
1656.0
Num Business Building Affctd
0.0
Accident Psig
43.0
Normal Psig
43.0
Mop Psig
60.0
Mop Cfr Section
192.619(A)(2)
Maop Established Date
1969-11-12 00:00:00
Accident Pressure
Pressure Did Not Exceed Maop
Gas Odorized System Type
Injection Pump
Gas Odorized Lvl Not Msrd Ind
Yes
Scada In Place Ind
No
Accident Identifier
Notification From Emergency Responder
Investigation Status
No, the facility was not monitored by a controller(s) at the time of the incident
Employee Drug Test Ind
No
Contractor Drug Test Ind
No
Cause
Excavation Damage
Cause Details
Excavation Damage By Third Party
Ex Party Type
Excavation Damage By Third Party
Prior Notification Ind
Yes
One Call System Ind
Yes
State Law Exempt Ind
No
Notify Cga Dirt
No
Public Row Ind
Yes
Public Subtype
City Street
Joint Trench Ind
No
Cross Bore Ind
No
Depth Of Grade
> 36�
Excavator Type
Contractor
Excavator Equipment
Backhoe/trackhoe
Work Performed
Water
One Call Notified Ind
Yes
One Call Ticket Num
2568982587.0
One Call Center Name
Texas 811
White Lined Ind
Unknown
Locator Type
Contract Locator
Visible Marks
Yes
Service Interruption
Yes
Service Interruption Hours
33.0
Root Cause Category
Notification Issue
Root Cause Type
Excavator Dug Outside Area Described On Ticket
Preparer Name
B*** B*****
Preparer Title
Director Of Regulatory And Compliance
Preparer Email
B**********@a**********.com
Preparer Telephone
806-787-9422
Local Contact Name
B****** W*****
Local Contact Email
B*************@a**********.com
Local Contact Telephone
214-491-0443
Authorizer Name
M*** R********
Authorizer Title
Vp Compliance And Regulatory Reporting
Authorizer Telephone
469-236-8616
Authorizer Email
M*************@a**********.com
Narrative
On july 10, 2025, at approximately 3:00 p.M., atmos energy received notification that a third-party excavator had damaged a 6-inch polyethylene gas main. An atmos energy technician arrived on site and graded the leak at 04:35 p.M. The technician requested additional resources at 4:36 p.M. The release was secured at approximately 12:00 a.M. On july 11, 2025. Due to the third-party damage, on july 11, 2025, at approximately 3:00 a.M., an outage of 1656 customers occurred while completing repairs. Gas was restored to the main at 12:17 p.M. On july 11, 2025. Service restoration to the customers was concluded at 12:55 p.M. On july 12, 2025. Confirmed discovery occurred on july 15, 2025, at 4:23 p.M. When an estimate of the permanent repairs was presented and combined with the additional cost of the outage relight, the total of which exceeded the reporting threshold. After further investigation, it was determined that the third-party excavator was digging by open trench outside the scope of the area described in 811 locate ticket. The permanent repair was completed on july 17, 2025.
| Report Received Date | 2025-08-08 00:00:00 |
|---|---|
| Iyear | 2025.0 |
| Report Number | 20250046.0 |
| Supplemental Number | 41238.0 |
| Report Type | Original Final |
| Operator Id | 31348 PHMSA Enforcement |
| Name | Atmos Energy Corporation - Mid-Tex |
| Operator Street Address | 5430 Lbj Freeway Suite 1800 |
| Operator City Name | Dallas |
| Operator State Abbreviation | TX |
| Operator Postal Code | 75240.0 |
| Time Zone | Central |
| Daylight Savings Ind | Yes |
| Location Street Address | 6225 Cromwell Marine Creek Rd |
| Location City Name | Fort Worth |
| Location County Name | Tarrant |
| Location State Abbreviation | TX |
| Location Postal Code | 76179.0 |
| Location Latitude | 32.852436 Google Maps OpenStreetMap |
| Location Longitude | -97.418607 Google Maps OpenStreetMap |
| Flow Cont Main Valve Ind | Yes |
| Flow Cont Squeeze Off Ind | Yes |
| Nrc Rpt Num | 1436999.0 NRC Report How to search |
| Additional Nrc Report Numbers | 1437154.0 |
| Commodity Released Type | Natural Gas |
| Unintentional Release | 204.0 |
| Intentional Release | 0.0 |
| Fatality Ind | No |
| Fatal | 0 |
| Injury Ind | No |
| Injure | 0 |
| Ignite Ind | No |
| Num Pub Evacuated | 0.0 |
| Federal | No |
| Location Type | Utility Right-Of-Way / Easement |
| Incident Area Type | Underground |
| Incident Area Subtype | Exposed Due To Excavation |
| Depth Of Cover | 180.0 |
| Other Underground Facilities | No |
| Crossing | No |
| Pipe Facility Type | Investor Owned |
| System Part Involved | Main |
| Installation Year | 2023.0 |
| Manufactured Year | 2023.0 |
| Pipe Diameter | 6.0 |
| Pipe Specification | Astm D2513 |
| Pipe Manufacturer | Performance |
| Material Involved | Plastic |
| Plastic Type | Polyethylene (Pe) |
| Plastic Sdr | 11 |
| Material Pe Pipe Code | 4710 |
| Release Type | Mechanical Puncture |
| Puncture Axial | 1.0 |
| Puncture Circum | 1.0 |
| Class Location Type | Class 3 Location |
| Est Cost Oper Paid | 0.0 |
| Est Cost Prop Damage | 284000.0 |
| Est Cost Emergency | 0.0 |
| Est Cost Other | 0.0 |
| Gas Cost In Mcf | 10.664 |
| Est Cost Unintentional Release | 2175.0 |
| Est Cost Intentional Release | 0.0 |
| Prpty | 286175.0 |
| Commercial Affected | 0.0 |
| Industrial Affected | 0.0 |
| Residences Affected | 1656.0 |
| Num Persons Hosp Not Ovnght | 0.0 |
| Num Injured Treated By Emt | 0.0 |
| Num Resident Building Affctd | 1656.0 |
| Num Business Building Affctd | 0.0 |
| Accident Psig | 43.0 |
| Normal Psig | 43.0 |
| Mop Psig | 60.0 |
| Mop Cfr Section | 192.619(A)(2) View CFR 49 §192 |
| Maop Established Date | 1969-11-12 00:00:00 |
| Accident Pressure | Pressure Did Not Exceed Maop |
| Gas Odorized System Type | Injection Pump |
| Gas Odorized Lvl Not Msrd Ind | Yes |
| Scada In Place Ind | No |
| Accident Identifier | Notification From Emergency Responder |
| Investigation Status | No, the facility was not monitored by a controller(s) at the time of the incident |
| Employee Drug Test Ind | No |
| Contractor Drug Test Ind | No |
| Cause | Excavation Damage |
| Cause Details | Excavation Damage By Third Party |
| Ex Party Type | Excavation Damage By Third Party |
| Prior Notification Ind | Yes |
| One Call System Ind | Yes |
| State Law Exempt Ind | No |
| Notify Cga Dirt | No |
| Public Row Ind | Yes |
| Public Subtype | City Street |
| Joint Trench Ind | No |
| Cross Bore Ind | No |
| Depth Of Grade | > 36� |
| Excavator Type | Contractor |
| Excavator Equipment | Backhoe/trackhoe |
| Work Performed | Water |
| One Call Notified Ind | Yes |
| One Call Ticket Num | 2568982587.0 |
| One Call Center Name | Texas 811 |
| White Lined Ind | Unknown |
| Locator Type | Contract Locator |
| Visible Marks | Yes |
| Service Interruption | Yes |
| Service Interruption Hours | 33.0 |
| Root Cause Category | Notification Issue |
| Root Cause Type | Excavator Dug Outside Area Described On Ticket |
| Preparer Name | B*** B***** |
| Preparer Title | Director Of Regulatory And Compliance |
| Preparer Email | B**********@a**********.com |
| Preparer Telephone | 806-787-9422 |
| Local Contact Name | B****** W***** |
| Local Contact Email | B*************@a**********.com |
| Local Contact Telephone | 214-491-0443 |
| Authorizer Name | M*** R******** |
| Authorizer Title | Vp Compliance And Regulatory Reporting |
| Authorizer Telephone | 469-236-8616 |
| Authorizer Email | M*************@a**********.com |
| Narrative | On july 10, 2025, at approximately 3:00 p.M., atmos energy received notification that a third-party excavator had damaged a 6-inch polyethylene gas main. An atmos energy technician arrived on site and graded the leak at 04:35 p.M. The technician requested additional resources at 4:36 p.M. The release was secured at approximately 12:00 a.M. On july 11, 2025. Due to the third-party damage, on july 11, 2025, at approximately 3:00 a.M., an outage of 1656 customers occurred while completing repairs. Gas was restored to the main at 12:17 p.M. On july 11, 2025. Service restoration to the customers was concluded at 12:55 p.M. On july 12, 2025. Confirmed discovery occurred on july 15, 2025, at 4:23 p.M. When an estimate of the permanent repairs was presented and combined with the additional cost of the outage relight, the total of which exceeded the reporting threshold. After further investigation, it was determined that the third-party excavator was digging by open trench outside the scope of the area described in 811 locate ticket. The permanent repair was completed on july 17, 2025. |
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